Coronavirus UpdatePosted on 19 Mar 2020
To keep our staff, volunteers and customers safe and healthy we’ve taken the decision to close our physical sites in Devon and Torbay from the end of Friday 20th March, and suspend our public events.
We will suspend our Devon mobile library service in line with our physical building closures. Our Home Library Service in Devon and Torbay will be suspended from the end of Thursday 19th March and during this service closure we are encouraging our volunteers to phone our readers regularly to have a social chat and to check in.
Over the coming weeks we will continue to offer as many online services as we possibly can so that our libraries remain open to everyone, wherever you are in Devon and Torbay. We will be working hard to maintain this access during these unprecedented times and will be developing new offerings to help support our local communities.
We are developing plans for a selection of our libraries to be open for up to two hours each morning for customers to use the library via the self-service kiosks. These sessions will be unstaffed whilst staff are on-site in an area away from the general public. These plans are being formulated and we will issue an update as soon as we can.
You can continue to view and explore our catalogues and resources online. We have eBooks, audiobooks, eMagazines that you can access for free using your library card and we have plenty on offer particularly if you are needing to keep busy at this time.
If you were planning to attend an upcoming event we’ll be in touch to let you know if and when these will be rescheduled or to arrange a refund. Please bear with us while we make these arrangements.
You can review loans online and renew your books via devonlibraries.org.uk or torbaylibraries.org.uk.
In the meantime, we will keep you posted on any changes and let you know as soon as our buildings can reopen and our mobile libraries service and home library service resume.