Jobs

Bringing ideas, imagination, creativity and knowledge to enrich lives and build thriving communities

Jobs

Thank you for your interest in Libraries Unlimited, an independent staff and community owned organisation.

About Libraries Unlimited

Libraries Unlimited is an independent charity running 50 libraries across Devon and 4 libraries in Torbay, as well as 4 mobile libraries and a range of other services including; two FabLabs, and 3 Business and Intellectual Property Centres. We have approximately 380 members of staff working across our multiple locations. We are also an Arts Council England (ACE) National Portfolio Organisation (NPO), expanding our services to include high-quality arts and cultural events and activities for our users. We have an ambitious vision to grow and develop our organisation, our people and our services. We firmly believe that great libraries have a huge, positive impact on the lives of individuals and communities and we are committed to developing our new organisation to have an even bigger impact in local communities in the future. Our staff are critical to ensuring that our libraries continue to have maximum impact, and you could be part of this.

We currently have the following vacancies:

Positions           Relief           Trustees

Positions

HR Assistant (Job ref: HR010)
Salary: £19,100 – £21,012 per annum (pro rata’d)
Hours: 2 vacancies – 37 hours per week OR 18.5 hours per week
Location: Hybrid working – Exeter and homeworking
Closing date: 9am, Mon 23 May
Interview date: Fri 27 May

We have two exciting vacancies for one full-time and one part-time HR Assistant to join our HR & Volunteering Team. The roles will provide administrative support for the team, as well as initial advice to managers and staff across all areas of HR, including employee relations, training and development, payroll, administration and recruitment.

We are looking for someone who has strong organisational and communication skills, and who consistently demonstrates excellent levels of customer service. These are great roles for someone who wants to develop their career in HR, or even for someone keen to start out, as there will be opportunities to build your skills and knowledge as part of a small team, and take on more complex work with the support of the HR Advisor and HR Manager.

Due to the nature of the role, the successful candidate will require a satisfactory Basic DBS check and credit check. If you have any questions about this, then please do let us know.

About Libraries Unlimited

Libraries Unlimited is an independent charity running 54 libraries across Devon and Torbay, as well as 4 mobile libraries and a range of other services including; 2 FabLabs, and 2 Business and Intellectual Property Centres. We have about 375 members of staff working across our multiple locations. We are also an Arts Council England (ACE) National Portfolio Organisation (NPO), expanding our services to include high-quality arts and cultural events and activities for our users.

We have an ambitious vision to grow and develop our organisation, our people and our services in line with our 5 year strategy. We firmly believe that great libraries enrich lives and build communities, and we are committed to developing our organisation to have an even bigger influence in the future. Our staff are critical to ensuring that our libraries continue to have maximum impact, and this role is a key part of shaping the HR function to support this.

For an informal conversation about the role please contact Beth Reynolds, HR Manager on hr.recruitment@librariesunlimited.org.uk or 07971 475299.

Recruitment pack
Job description
Cover Form
Equality Monitoring Form

When you’re ready to apply, please download the cover form and equality monitoring form and email both alongside a CV to hr.recruitment@librariesunlimited.org.uk. Please ensure you specify whether you’re applying for the full-time or part-time role, or both.

Executive Officer (Job ref: EO001)
Salary: £23,000-25,000
Hours: 37 per week
Location: Hybrid working – Exeter Library and homeworking
Closing date: 9am, Mon 23 May
Interview date: Wed 25 May

Are you passionate about charities, discrete and very organised? Then you could be the next Executive Officer for Libraries Unlimited, providing admin support to the Chief Executive and Board of Trustees.

For an informal conversation about the role please contact Emma Henry, Executive Officer on emma.henry@librariesunlimited.org.uk.

Recruitment pack
Job description
Cover Form
Equality Monitoring Form

When you’re ready to apply, please download the cover form and equality monitoring form and email both alongside a CV to jobs@librariesunlimited.org.uk.

Chief Finance Officer (Job ref: CFO01)
Salary: £55,000-£65,000
Hours: 37 per week
Location: Hybrid working – Exeter Library and home
Closing date: Monday 23rd May
Interview date: Friday 27th May

Could you lead the finance team at one of Devon’s largest charities? At Libraries Unlimited our mission is to bring ideas, imagination, creativity and knowledge to enrich lives and build thriving communities. We are looking for a new Chief Finance Officer to join our Executive team to drive the organisation’s financial management and help us realise our ambitious goals.

As Chief Finance Officer, you will actively contribute towards the financial planning and strategic growth of our charity, ensuring that we have robust and compliant financial systems and processes in place to support our current and future activities. A confident leader, your financial and strategic advice to your colleagues and our Board of Trustees will help shape the future direction of our charity, ensuring that we can continue to raise aspirations and inspire everyone to learn, create and realise their potential. You’ll use your in-depth knowledge and understanding of financial management, accounting procedures and financial risk management to ensure that we deliver a secure financial future for our charity in line with our vision, mission, and values.

Our new Chief Finance Officer will play a crucial role in the next stage of our charity’s journey as we continue to develop and grow the services that we offer to communities and diversify our income streams to ensure that we have a greater impact on communities. This is an exciting opportunity to join our Executive team and shape the future of a progressive, inspiring, and inclusive charity.

To arrange an informal discussion with Alex Kittow the Chief Executive, please contact emma.henry@librariesunlimited.org.uk

Recruitment pack
Job description
Cover Form
Equality Monitoring Form

When you’re ready to apply, please download the cover form and equality monitoring form and email both alongside a CV to jobs@librariesunlimited.org.uk.

Security and Facilities Officer (Job ref: SEC005)
Salary: £18,612 p.a. / £10.82 per hour (£20,868 FTE)
Hours: 33 per week
Location: Exeter Library
Closing date: 9am, Tue 31 May
Interview date: tbc

We are looking for a proactive and adaptable security and facilities officer to ensure customers and staff feel safe and welcome here at Exeter Library.

This is not an ordinary security job. You will spend your days in a busy city centre library, working with a variety of people. You will become a key part of a close knit and hard-working team.

You will help with basic caretaking duties, including opening and closing the building, handywork, building checks, etc. You will work with the operations team to ensure the building is functioning properly.

You will also be responsible for visitor safety patrols and helping with any anti-social behaviour issues.

You will ideally have a valid SIA licence, or equivalent experience.

This role offers a regular working pattern, with alternate weekends and no late nights. In this permanent role we offer sick and holiday pay.

Due to the nature of this role, an enhanced/basic DBS check will be required.

For an informal conversation about the role please contact Chloe Reynolds, Senior Supervisor (Operations) on chloe.reynolds@librariesunlimited.org.uk or 01392 407024.

Recruitment pack
Job description
Cover Form
Equality Monitoring Form

When you’re ready to apply, please download the cover form and equality monitoring form and email both alongside a CV to jobs@librariesunlimited.org.uk.

Customer Service Assistant (Job ref: NT001)
Salary: £5,162.16 pa / £9.90 per hour (£19,100 FTE)
Hours: 10 hours (see working pattern below)
Location: Northam Library
Closing date: Monday 6th June 2022
Interview date: Monday 13th June 2022

We are looking for a friendly approachable person with great customer service skills to work in our busy local library. We are looking for someone who has good IT skills and experience of using social media to promote events. We would also like someone who is confident to plan and facilitate children’s activities including crafts, Lego club, parent and baby singing sessions and story time.

Working Pattern

10 hours per week

  • Monday: 10-1pm
  • Friday: 1-5pm
  • Saturday: 10-1pm

For an informal conversation about the role please contact Jennie Smithson, Library Supervisor on jennie.smithson@librariesunlimited.org.uk or 01237 475111.

Recruitment pack
Job description
Application Form
Equality Monitoring Form

When you’re ready to apply, please download the application and equality monitoring forms, and email both to jobs@librariesunlimited.org.uk.

Customer Service Assistant (Maternity Cover) (Job ref: CHU005)
Salary: £5,807.43 pa / £9.90 per hour (£19,100 FTE)
Hours: 11.25 hours (see working pattern below)
Location: Churston Library
Closing date: Monday 6th June 2022
Interview date: Tuesday 14th June 2022 (at Torquay Library)

We are looking for a Customer Service Assistant to help the team deliver an excellent, friendly, proactive and responsive service to our customers, ensuring the best possible customer experience for all of those using the library. This is an exciting opportunity to help create a welcoming environment which offers a compelling experience for new library customers, whilst also sustaining use by existing customers.

This is a frontline role and will involve working as part of team of Customer Service Assistants to develop and deliver excellent services and activities and customer care on a day-to-day basis.
It may include occasional lone working.

Working Pattern

Week 1: (11 Hours)

Wed – 09:30 – 13:00
Thu – 09:30 – 13:30
Sat – 09:30 – 13:00

Week 2: (11.5)

Wed – 09:30 – 13:00
Thu – 09:30 – 18:00

Average 11.25 per week

For an informal conversation about the role please contact Michelle Plumb, Churston Team Leader
Michelle.plumb@librariesunlimited.org.uk / 01803843757

Recruitment pack
Job description
Application Form
Equality Monitoring Form

When you’re ready to apply, please download the application and equality monitoring forms, and email both to jobs@librariesunlimited.org.uk.

Library Supervisor (Job ref: AXM002)
Salary: £12,089 / £12.37 per hour (£23,857 FTE)
Hours: 18.75 hours (see working pattern below)
Location: Axminster Library
Closing date: Thursday 9th June 2022
Interview date: Wednesday 22nd June 2022

We are looking for a confident leader to deliver innovative, high-quality services at Axminster Library.

You will deliver excellent customer experience and learn, understand and respond to the needs of communities. You will need to be able to work with your staff team and community partners to maximise our impact in the Axminster area.

The role is also responsible for line management of staff and inspiring that team to deliver the Libraries Unlimited strategy, stretching your team to be forward thinking and remaining relevant into the future.

You will also be responsible for creating partnerships, running events, fundraising, income generation and the building.

You will bring experience of developing effective community partnerships, excellent digital skills, an ability to deliver agreed outcomes and strong experience in managing a small team.

Due to the nature of the role, the successful candidate will require a satisfactory Basic DBS check and credit check. If you have any questions about this, then please do let us know.

Working Pattern

18.75 hours per week (average)

Week 1 (18.25 hours)
Mon – 9:30-13:15
Tue – 9:30-14:00 and 15:00-18:15
Thur – 9:30-14:00 and 15:00-17:15

Week 2 (19.25 hours)
Mon – 9:30-13:15
Tue – 9:30-14:00 and 15:00-18:15
Thur – 13:00-17:15
Sat – 9:45-13:15

For an informal conversation about the role please contact Emily Macaulay, Service Delivery Manager, on Emily.Macaulay@librariesunlimited.org.uk or 07971 475270.

Recruitment pack
Job description
Application Form
Equality Monitoring Form

When you’re ready to apply, please download the application and equality monitoring forms, and email both to jobs@librariesunlimited.org.uk.

Customer Service Assistant (Job ref: EXC044)
Salary: £5,162.16 pa / £9.90 per hour (£19,100 FTE)
Hours: 10 hours (see working pattern below)
Location: Exeter Library
Closing date: Thursday 9th June 2022
Interview date: Wednesday 15th June 2022

We are looking for a Customer Service Assistant to deliver an excellent, friendly, proactive service at Exeter Library.

Help create a welcoming environment which offers a compelling experience for new library customers, whilst also sustaining use by existing customers.

This frontline role involves working as part of a team of Customer Service Assistants to develop and deliver activities and customer care on a day-to-day basis.

You will have an interest and enthusiasm in working with people of all ages, good digital skills, and a love of reading.

Working Pattern

Week 1:
Saturday 10.00-17.00 (6 hours)
Sunday 12.00-16.00 (4 hours)

Week 2:
Saturday 10.00-17.00 (6 hours)
Sunday 12.00-16.00 (4 hours)

For an informal conversation about the role please contact Ellie Beigan, Customer Service Team Leader, Exeter Library
ellie.beigan@librariesunlimited.org.uk / 01392 407027

Recruitment pack
Job description
Application Form
Equality Monitoring Form

When you’re ready to apply, please download the application and equality monitoring forms, and email both to jobs@librariesunlimited.org.uk.

Library Supervisor (Job ref: OTT003)
Salary: £14,346.43 / £12.37 per hour (£23,857 FTE)
Hours: 22.25 hours (see working pattern below)
Location: Ottery St Mary Library
Closing date: Monday 13th June 2022
Interview date: Friday 24th June 2022

We are looking for a confident leader to deliver innovative, high-quality services at Ottery St Mary Library.

You will deliver excellent customer experience and learn, understand and respond to the needs of communities. You will need to be able to work with your staff team and community partners to maximise our impact in the Ottery St Mary area.

The role is also responsible for line management of staff and inspiring that team to deliver the Libraries Unlimited strategy, stretching your team to be forward thinking and remaining relevant into the future.

You will also be responsible for creating partnerships, running events, fundraising, income generation and the building.

You will bring experience of developing effective community partnerships, excellent digital skills, an ability to deliver agreed outcomes and strong experience in managing a small team.

Working Pattern

22.25 hours per week

Week 1 (20.5 hours)
Monday 9:30-12:30 and 1:30-5
Thursday 9:30-4
Friday 9:30-12:30 and 1:30-6

Week 2 (24 hours)
Monday 9:30-12:30 and 1:30-5
Thursday 9:30-4
Friday 9:30-12:30 and 1:30-6
Saturday 9:30-1

For an informal conversation about the role please contact Emily Macaulay, Service Delivery Manager, on Emily.Macaulay@librariesunlimited.org.uk or 07971 475270.

Recruitment pack
Job description
Application Form
Equality Monitoring Form

When you’re ready to apply, please download the application and equality monitoring forms, and email both to jobs@librariesunlimited.org.uk.

Customer Service Assistant (Job ref: BRX006)
Salary: £8517.56 pa / £9.90 per hour (£19,100 FTE)
Hours: 16.5 hours (see working pattern below)
Location: Brixham Library
Closing date: Tuesday 21st June 2022
Interview date: Tuesday 28th June 2022

Deliver an excellent, friendly, proactive and responsive service to our customers, ensuring the best possible customer experience for all of those using the library. Help create a welcoming environment which offers a compelling experience for new library customers, whilst also sustaining use by existing customers.

This is a frontline role and will involve working as part of team of Customer Service Assistants to develop and deliver excellent services and activities and customer care on a day-to-day basis.

Working Pattern

16.5 hpw

Week 1
Monday 12:00 – 5:15
Tuesday 1:00 – 6:15
Wednesday 9:15-1:15
Thursday OFF
Friday OFF
Saturday 9:15-1:15

Week 2
Monday 12:00-5:15
Tuesday 1:00 –6:15
Wednesday 9:15-1.15
Thursday OFF
Friday OFF
Saturday OFF

For an informal conversation about the role please contact Sarah Bajomee, Team Leader
Sarah.bajomee@librariesunlimited.org.uk, 01803 853870

Recruitment pack
Job description
Application Form
Equality Monitoring Form

When you’re ready to apply, please download the application and equality monitoring forms, and email both to jobs@librariesunlimited.org.uk.

Relief Positions

Relief Café Assistant (CAF008)
Salary: National Living Wage
Hours: Various
Location: The Hayridge Centre (Cullompton Library)
Closing date: Open indefinitely

We are looking for a flexible person to help cover holidays and sickness in our busy café at The Hayridge, sometimes at short notice. This role involves assisting with preparing, cooking and serving food; providing excellent customer service; and handling cash and operating a till.

For an informal conversation about the role please contact Bev Stanbury, Cafe Manager on beverley.stanbury@librariesunlimited.org.uk or 01884 824547.

Recruitment pack
Job description
Relief FAQs

Application Form
Availability checklist
Equality Monitoring Form

When you’re ready to apply, please download the application form, availability checklist, and equality monitoring forms, and email all three to jobs@librariesunlimited.org.uk.

Customer Service Assistant – Relief (OKE005)
Salary: £9.90
Hours: Various
Location: Okehampton & Chagford
Closing date: Monday 13th June 2022

We are looking for proactive and adaptable team players to provide a warm welcome and high standards of customer service in our libraries. You will have experience of working with the public in a demanding frontline customer service environment, an interest in working with children and young people, a love of reading and an ability to help people with basic use of computers.

Relief Customer Service Assistants provide short-term cover for library staff, ensuring that library users always receive the best possible service. The ability to be flexible in working hours and to work across a number of library locations is essential to this role as some of the working hours offered are at short notice and could be anywhere within a defined geographic location. Weekend working is an essential part of this role.

For an informal conversation about the role please contact Carole Cornwall, Library Supervisor on 01837 52805 or carole.cornwall@librariesunlimited.org.uk

Recruitment pack
Job description
Relief FAQs

Application Form
Availability checklist
Equality Monitoring Form

When you’re ready to apply, please download the application form, availability checklist, and equality monitoring forms, and email all three to jobs@librariesunlimited.org.uk.

Customer Service Assistant – Relief (TQY001)
Salary: £9.90
Hours: Various
Location: Torbay
Closing date: Friday 17th June 2022

The role of the Customer Service Assistant (Relief) is to deliver friendly, proactive and responsive frontline library services, ensuring the best possible customer experience for all users. Customer Service Assistant (Relief) posts provide short term cover for annual leave, sickness or other frontline vacancies across the organisation.

The ability to be flexible in working hours and to work across several library locations is essential to this role as some of the working hours offered are at short notice and could be anywhere within a defined geographic location. Weekend working is an essential part of this role. Some libraries operate on a single staffed basis; therefore, some lone working may be required.

For an informal conversation about the role please contact Sarah Kennedy, Library Supervisor Torquay,
Sarah.Kennedy@librariesunlimited.org.uk / 01803714452 or Charlotte Sumner, Library Supervisor Paignton, Charlotte.Sumner@librariesunlimited.org.uk / 01803714460

Recruitment pack
Job description
Relief FAQs

Application Form
Availability checklist
Equality Monitoring Form

When you’re ready to apply, please download the application form, availability checklist, and equality monitoring forms, and email all three to jobs@librariesunlimited.org.uk.

Customer Service Assistant – Relief (BUD005)
Salary: £9.90
Hours: Various
Location: Budleigh Salterton, Exmouth, Topsham
Closing date: Monday 20th June 2022

If you are passionate about libraries and reading – and relish working in a customer facing role – we would love you to join our Libraries Unlimited Relief Customer Service Team in the Budleigh Salterton, Exmouth and Topsham area. Relief CSA posts provide essential short-term cover for annual leave, sickness or other frontline vacancies, including some weekend working. Serving customers of all ages our ideal applicant would be warm, welcoming, adaptable, kind, patient and creative.

For an informal conversation about the role please contact Jane Cordy – Library Supervisor, Budleigh Salterton Library Telephone:01395 443245 or jane.cordy@librariesunlimited.org.uk

Recruitment pack
Job description
Relief FAQs

Application Form
Availability checklist
Equality Monitoring Form

When you’re ready to apply, please download the application form, availability checklist, and equality monitoring forms, and email all three to jobs@librariesunlimited.org.uk.

Trustees

We currently have no trustee positions available.

Libraries Unlimited believes…

…in the unlimited potential of library services to make a positive difference to people’s lives and communities through a shared love of reading and access to high quality information and facilities.