Jobs

Bringing ideas, imagination, creativity and knowledge to enrich lives and build thriving communities

Jobs

Thank you for your interest in Libraries Unlimited, an independent staff and community owned organisation.

About Libraries Unlimited

Libraries Unlimited is an independent charity running 50 libraries across Devon and 4 libraries in Torbay, as well as 4 mobile libraries and a range of other services including; two FabLabs, and 3 Business and Intellectual Property Centres. We have approximately 380 members of staff working across our multiple locations. We are also an Arts Council England (ACE) National Portfolio Organisation (NPO), expanding our services to include high-quality arts and cultural events and activities for our users. We have an ambitious vision to grow and develop our organisation, our people and our services. We firmly believe that great libraries have a huge, positive impact on the lives of individuals and communities and we are committed to developing our new organisation to have an even bigger impact in local communities in the future. Our staff are critical to ensuring that our libraries continue to have maximum impact, and you could be part of this.

We currently have the following vacancies:

Positions           Relief           Trustees        Volunteers

Positions

Customer Service Assistant (Job ref: APP002)
Salary: £3742.75 per annum (£19,100 FTE / £9.90 per hour)
Hours: 7.25 hours per week (see working pattern below)
Location: Appledore Library
Closing date: 9am Monday 15th August 2022
Interview date: Friday 26th August 2022

We are looking for a Customer Service Assistant to deliver an excellent, friendly, proactive service, ensuring the best possible customer experience for all those using the library. Appledore is a single-staffed library, therefore experience and enthusiasm for working with the public, good problem-solving skills and a love for reading are ideally sought.

Week 1:  6.0 hours
Tuesday: 09:45am – 1:15pm
Thursday: 09:45am – 12:15pm

Week 2: 8.5 hours
Tuesday: 09:45am – 1:15pm
Thursday: 09:45am – 12:15pm
Saturday: 09:45am – 12:15pm

For an informal conversation about this role, please contact Sophie Crofts (Library Supervisor) on 01237 476075 or sophie.crofts@librariesunlimited.org.uk.

Recruitment pack
Job description
Application Form
Equality Monitoring Form

When you’re ready to apply, please download and complete the Application Form and Equality Monitoring Form and email these to jobs@librariesunlimited.org.uk. Please ensure that you apply using the correct application form for this post.

First Assistant (Maternity Cover – up to 12 months) (Job ref: EXM016)
Salary: £9,306 (£20,868 FTE)
Hours: 16.5 hours per week (see working pattern below)
Location: Exmouth
Closing date: 9am Monday 15th August 2022
Interview date: Wednesday 24th August 2022

This shared job vacancy has become available due to a maternity leave, therefore it is on a contract basis up to 52 weeks.
This warm, welcoming, friendly and busy library would like to meet creative, courteous and charismatic people to take on the vital role of First Assistant. These exciting opportunities to join one of the sector’s leading library services brings with it a chance to help guide, support and inspire people of all ages by sharing and encouraging a love of reading, as well as providing access to a whole range of information to help support them in their everyday lives.

These are frontline roles and will involve supporting a team of Customer Service Assistants to develop and deliver excellent services and customer care on a day-to-day basis. The role is also responsible for line management of staff, running events and dealing with building-related issues.

Working Pattern – 16.5 hours per week

Week 1
Monday 9.00-1.00 and 2.00-6.15
Tuesday 9.00-1.00 and 2.00-6.15

Week 2
Monday 9.00-1.00 and 2.00-6.15
Tuesday 9.00-1.00 and 2.00-6.15

For an informal conversation about the role please contact Béatrice Drecq, Senior Library Supervisor by email:beatrice.drecq@librariesunlimited.org.uk

Recruitment pack
Job description
Application Form
Equality Monitoring Form

When you’re ready to apply, please download the application and equality monitoring forms, and email both to jobs@librariesunlimited.org.uk.

Customer Service Assistant (Job ref: TOT010)
Salary: £6,775.33 per annum (£19,100 FTE / £9.90 per hour)
Hours: 13.125 hours per week (see working pattern below)
Location: Totnes Library
Closing date: 9am Monday 15th August 2022
Interview date: Thursday 18th August 2022

Totnes Library is a bustling and lively library, based in the centre of Totnes, with facilities, groups and events for people of all ages to enjoy.

As a Customer Service Assistant, you will be involved in planning and running activities, supporting customers frontline with queries, providing IT assistance, fundraising and promoting all that library services have to offer. If you love being creative, planning events and activities and working in a customer focused role, apply to join our team!

Working Pattern – 13.125 hours per week average

Week 1:
Monday: 10.00-4.00 (5)
Wednesday: 10.00-6.15 (7.25)
Total: 12.25hrs

Week 2:
Monday: 12.00-6.00 (5)
Friday: 10.00-4.00 (5)
Saturday: 9.00-1.00 (4)
Total: 14hrs

Avg. weekly hours: 13.125

For an informal conversation about this role, please contact Eve Ashton, Library Supervisor Totnes & Buckfastleigh, eve.ashton@librariesunlimited.org.uk / 01803659946

Recruitment pack
Job description
Application Form
Equality Monitoring Form

When you’re ready to apply, please download and complete the Application Form and Equality Monitoring Form and email these to jobs@librariesunlimited.org.uk. Please ensure that you apply using the correct application form for this post.

Customer Service Assistant (Job ref: EXC045)
Salary: £15,615.54 per annum (£19,100 FTE / £9.90 per hour)
Hours: 30.25 hours per week (see working pattern below)
Location: Exeter Library
Closing date: 9am Wednesday 31st August 2022
Interview date: Wednesday 7th September 2022

We are looking for a Customer Service Assistant to deliver an excellent, friendly, proactive service at Exeter Library.

Help create a welcoming environment which offers a compelling experience for new library customers, whilst also sustaining use by existing customers.

This frontline role involves working as part of a team of Customer Service Assistants to develop and deliver activities and customer care on a day-to-day basis.

You will have an interest and enthusiasm in working with people of all ages, good digital skills, and a love of reading.

Week 1:  35.25 hours

Monday 9:00am – 6:15pm
Thursday 9:00am – 6:00pm
Friday 9:00am – 6:00pm
Saturday 9:00am – 5:00pm
Sunday 12:00pm – 4:00pm

Week 2: 25.25 hours

Tuesday 9:45am – 7:00pm
Wednesday 9:00am – 6:00pm
Thursday 8:30am – 6:30pm

For an informal conversation about this role, please contact Chloe Reynolds (Senior Supervisor: Operations) on 01392 407027 or chloe.reynolds@librariesunlimited.org.uk

Recruitment pack
Job description
Application Form
Equality Monitoring Form

When you’re ready to apply, please download and complete the Application Form and Equality Monitoring Form and email these to jobs@librariesunlimited.org.uk. Please ensure that you apply using the correct application form for this post.

Assistant Supervisor (First Assistant: Job ref: TGN005)
Salary: £19,484 (£20,868 FTE)
Hours: 30.5 hours per week (see working pattern below)
Location: Teignmouth
Closing date: 9am Monday 05th September 2022
Interview date: Monday 19th September 2022

We are seeking a customer focused individual, with strong people skills, keen to help enrich lives and build communities.

The successful person will support the Library Supervisors to develop and deliver efficient and effective front-line services, ensuring the smooth running of all aspects of the library including building related issues. They will also assist in leading the staff team in the delivery of responsive and high-quality services and delivering outreach informed by community need.

Working Pattern – 30.5 hours per week

Week 1
Monday 9.00am – 6.00pm

Tuesday 9.00am – 5.00pm

Wednesday 09.00am – 6.15pm

Friday 12 noon – 5.00pm

Saturday 08.45am – 1.15pm

Week 2
Monday 9.00am – 6.00pm

Tuesday 9.00am – 5.00pm

Wednesday 09.00am – 6.15pm

Friday 12 noon – 5.00pm

For an informal conversation about the role please contact either Faye Edge, Library Supervisor by email:faye.edge@librariesunlimited.org.uk,

Or

Joanne Wilson, Library Supervisor by email:joanne.wilson@librariesunlimited.org.uk

TEL: 01626 774646

Recruitment pack
Job description
Application Form
Equality Monitoring Form

When you’re ready to apply, please download the application and equality monitoring forms, and email both to jobs@librariesunlimited.org.uk.

Customer Service Assistant (Job ref: HAY006)
Salary: £12,905 per annum (£19,100 FTE / £9.90 per hour)
Hours: 25.0 hours per week (see working pattern below)
Location: Cullompton (The Hayridge) & Tiverton Libraries
Closing date: 9am Friday 09th September 2022
Interview date: Tuesday 20th September 2022

We are looking for a Customer Service Assistant to provide a warm welcome and high standards of customer service at Tiverton and Cullompton Libraries.

You will have experience of working with the public in a frontline customer service environment, an interest in working with children and young people and a love of reading. You will be able to help people with IT, enjoy planning and running events and be confident promoting all that libraries have to offer in person and online. If this sounds like you, please come and join our team.

Week 1:  24.0 hours
Tuesday: 09:00am – 1:00pm Tiverton

Wednesday 09:00am – 5:00pm Cullompton
Thursday: 09:00am – 5:00pm Cullompton

Friday: 09:00am – 4:00pm Tiverton

 

Week 2: 26.0 hours
Monday: 1:00pm – 5:00pm Cullompton

Tuesday: 09:00am – 2:00pm Tiverton
Wednesday: 09:00am – 5:00pm Cullompton

Friday: 09:00am – 1:00pm Tiverton
Saturday: 09:00am – 4:00pm Tiverton

For an informal conversation about this role, please contact Xanthe Waite (Library Supervisor, Cullompton) on 01884 824555 or xanthe.waite@librariesunlimited.org.uk

Or

Rache Gee (Senior Library Supervisor, Tiverton) on 01884 244644 or rachel.gee@librariesunlimited.org.uk

Recruitment pack
Job description
Application Form
Equality Monitoring Form

When you’re ready to apply, please download and complete the Application Form and Equality Monitoring Form and email these to jobs@librariesunlimited.org.uk.

Team Leader (Job ref: PAG009)
Salary: £20,374.50 per annum (£20,868 FTE / £10.82 per hour)
Hours: 36.125 hours per week (see working pattern below)
Location: Paignton Library
Closing date: 9am Tuesday 20th September 2022
Interview date: Tuesday 27th September 2022

We are looking for a Team Leader to lead and deliver an innovative, customer focused, high quality service at Paignton Library.

This is a frontline role and will involve leading and supporting the team of Customer Service Assistants to develop and deliver an excellent customer experience and customer care, responding to the needs of communities, working with the team and community partners to maximise our impact in Paignton and Torbay.

The role is also responsible for the line management of staff, creating partnerships, running events, fundraising, social media promotion, income generation and dealing with building-related issues.

Week 1:  35 hours

Monday 9:00am – 5:00pm
Tuesday 9:00am – 6:15pm
Wednesday 9:00am – 1:15pm
Thursday 9:00am – 6:15pm
Friday 9:00am – 5:15pm

Week 2: 37.25 hours

Monday 9:00am – 5:15pm
Tuesday 9:00am – 6:15pm
Thursday 9:00am – 6:15pm
Friday 9:00am – 5:15pm
Saturday 9:00am – 4:15pm

For an informal conversation about this role, please contact Charlotte Sumner (Library Supervisor) on 01803 714460 or Charlotte.Sumner@librariesunlimited.org.uk

Recruitment pack
Job description
Application Form
Equality Monitoring Form

When you’re ready to apply, please download and complete the Application Form and Equality Monitoring Form and email these to jobs@librariesunlimited.org.uk. Please ensure that you apply using the correct application form for this post.


Relief Positions

Customer Service Assistant (Relief) (Job ref:HON003)
Salary: £9.90 per hour

Hours: No set hours but, as required to cover staff absence and provide additional cover.
Location: GROUP 7: Sidmouth, Ottery St Mary, Honiton

Closing date: 9am Monday 19th September 2022
Interview date: Tuesday 27th September 2022

Relief Customer Service Assistant at Honiton/Ottery/Sidmouth Libraries. We are looking for someone who can deliver excellent, friendly, and welcoming customer service across Honiton, Ottery and Sidmouth libraries.You will have an interest in working with children and young people, a love of reading and an ability to help people with basic use of computers

There are no set hours as the role is to provide cover as and when required.

For an informal conversation about this role, please contact Linda Isaacson, Library Supervisor 01404 42818, Linda.Isaacson@librariesunlimited.org.uk

Recruitment pack
Job description
Application form

Equality Monitoring Form

 

When you’re ready to apply, please download and complete the Application Form and Equality Monitoring Form and email these to jobs@librariesunlimited.org.uk. Please ensure that you apply using the correct application form for this post.

 

 


Trustees

We currently have no trustee positions available.


Volunteers

Every library in Devon is run by paid library staff, but there are lots of volunteering opportunities for people who wish to get involved and support their local library and community.

Find out more about volunteering in libraries in Devon.

Find out more about volunteering in libraries in Torbay.

Libraries Unlimited believes…

…in the unlimited potential of library services to make a positive difference to people’s lives and communities through a shared love of reading and access to high quality information and facilities.