Coronavirus (COVID-19)

March 2021 – Libraries Unlimited announces the roadmap for reintroducing in-person library services, based on the 4-step plan set out by the government.

For guidance on Coronavirus and the latest information on the situation, visit the government Coronavirus (COVID-19) advice page.

Bringing ideas, imagination, information and knowledge to people’s lives and communities

Jobs

Thank you for your interest in Libraries Unlimited, an independent staff and community owned organisation.

About Libraries Unlimited

Libraries Unlimited is an independent charity running 50 libraries across Devon and 4 libraries in Torbay, as well as 4 mobile libraries and a range of other services including; two FabLabs, and 2 Business and Intellectual Property Centres. We have approximately 380 members of staff working across our multiple locations. We are also an Arts Council England (ACE) National Portfolio Organisation (NPO), expanding our services to include high-quality arts and cultural events and activities for our users. We have an ambitious vision to grow and develop our organisation, our people and our services. We firmly believe that great libraries have a huge, positive impact on the lives of individuals and communities and we are committed to developing our new organisation to have an even bigger impact in local communities in the future. Our staff are critical to ensuring that our libraries continue to have maximum impact, and you could be part of this.

We currently have the following vacancies:

Positions           Kickstart           Relief

Positions

Customer Service Assistant (Job ref: ASH001)
Salary: £8,040.85 / £9.35 per hour (£18,031 FTE)
Hours: 16.5 hours per week
Location: Ashburton Library
Closing date: 9am, Mon 2 Aug
Interview date: Mon 9 Aug

We are looking for a Customer Service Assistant to deliver an excellent, friendly, proactive and responsive service to our customers, ensuring the best possible customer experience for all of those using the library.

This is a frontline role and will involve developing excellent services and activities, creating social media content, helping customers with IT and delivering exceptional customer care on a day-to-day basis.

Services at Ashburton Library are delivered by a lone working member of staff who is supported by a Supervisor based at Ivybridge Library.

For an informal conversation about the role please contact Ros Parkes, Library Supervisor (Ivybridge) via 01752 698403 or rosalind.parkes@librariesunlimited.org.uk.

Recruitment pack
Job description
Application Form
Equality Monitoring Form

When you’re ready to apply, please download the application and equality monitoring forms, and email both to jobs@librariesunlimited.org.uk.

Library Supervisor (Job ref: STT002)
Salary: £23,162 p.a.
Hours: 37 hours per week
Location: St Thomas and Pinhoe Libraries
Closing date: 9am, Mon 9 Aug
Interview date: Wed 18 Aug

We are looking for a confident leader to deliver innovative, high-quality services at St Thomas Library, Exeter. The role will also have responsibility for Pinhoe Library and its staff.

You will deliver excellent customer experience and learn, understand, and respond to the needs of the local communities.  You will need to be able to work with your staff team and community partners to maximise our impact in the St Thomas and Pinhoe area.

The role is responsible for line management of staff and inspiring that team to deliver the Libraries Unlimited strategy, stretching your team to be forward thinking and remaining relevant into the future. You will also be responsible for creating partnerships, running events, fundraising, income generation and the building.

You will bring experience of developing effective community partnerships, excellent digital skills, an ability to deliver agreed outcomes and strong experience in managing a small team.

For an informal conversation about the role please contact Callum Archer (Centre Manager, Exeter Library) on callum.archer@librariesunlimited.org.uk or 07846098449.

Recruitment pack
Job description
Application Form
Equality Monitoring Form

When you’re ready to apply, please download the application and equality monitoring forms, and email both to jobs@librariesunlimited.org.uk.

Customer Service Assistant (Job ref: PIN002)
Salary: £8,771.84 p.a. / £9.35 per hour (£18,031 FTE)
Hours: 18 hours per week
Location: Pinhoe Library
Closing date: 9am, Mon 9 Aug
Interview date: Thu 12 Aug

We are looking for a proactive and adaptable team member to provide a warm welcome and high standards of customer service in Pinhoe library. You will have experience of working with the public in a demanding frontline customer service environment, an interest in working with children and young people, a love of reading and an ability to help people with basic use of computers.

You will be expected to work alone and will be managed by the Supervisor of St Thomas Library. If you have both a passion for community and culture, we would love to speak to you.

For an informal conversation about the role please contact Callum Elliott-Archer, Centre Manager (Exeter), via callum.archer@librariesunlimited.org.uk or 07846 098449.

Recruitment pack
Job description
Application Form
Equality Monitoring Form

When you’re ready to apply, please download the application and equality monitoring forms, and email both to jobs@librariesunlimited.org.uk.

First Assistant (Assistant Supervisor)
Salary: £16,248 per annum (£19,874 pro rata’d)
Hours: 30.25 hours per week (average)
Location: Kingsbridge Library
Closing date: 9am, Mon 16 Aug
Interview date: Thu 19 Aug

We are looking for a First Assistant (Assistant Supervisor) to support the Library Supervisor, in leading and delivering an innovative, customer focused, high-quality service at Kingsbridge Library.

This is a frontline role and will involve supporting the team of Customer Service Assistants to develop and deliver an excellent customer experience, responding to the needs of communities, working with the team and community partners to maximise our impact in the Kingsbridge area.

The role is also responsible for supporting the Library Supervisor in the line management of staff, creating partnerships, running events, fundraising, income generation and building-related issues.

The successful candidate will be responsible for leading our offer to children and families, including delivering weekly Bounce & Rhyme sessions.

Working pattern:

Week 1 -Mon, Tues, Wed 9am – 4pm; Thurs 9am-1pm; Fri 9am-6.15pm

Week 2 – Mon, Tues, Wed 9am-4pm; Fri 9.30am-6.15pm; Sat 8.45am-1.15pm

For an informal conversation about the role please contact Maria Johnson, Library Supervisor, on 01548 852315 or maria.johnson@librariesunlimited.org.uk.

Recruitment pack
Job description
Application Form
Equality Monitoring Form

When you’re ready to apply, please download the application and equality monitoring forms, and email both to jobs@librariesunlimited.org.uk.

Fun Palace Ambassador (Job ref: FPA001)
Salary: £13,172 (£32,930 FTE)
Hours: 16 hours per week
Location: Devon/Torbay, base location to be agreed
Closing date: 11pm, Wed 18 Aug
Interview date: Thu 26 Aug

Do you believe that everyone is creative?
And that creativity in the community can change the world for the better?
Do you want a varied and inspiring job that you can make your own?
Do you have experience of working with communities and creativity in Devon and Torbay?
Do you care about people, their stories, their cultures, their passions, their issues?
Do you care about Devon and Torbay?

If your answer to all these questions is yes – we’d love to hear from you!

Libraries Unlimited and Fun Palaces want to encourage a culture where people can be themselves and be valued for their strengths. We are keen to hear from a diverse range of candidates from all backgrounds with different skills and interests. We will always want different perspectives, experience and knowledge impacting on how Fun Palaces grows and develops.  We welcome interest from all sections of all communities and cultural backgrounds, and candidates with disabilities. We will offer an interview to anyone who identifies as having a disability who meets the criteria detailed in the person specification.

How do I apply for the role?

  1. Email your CV (and two referees) and one of the following:
  • a letter (either on paper or emailed) that is no longer than 500 words.
  • a video that is no longer than three minutes.
  • a voice recording of no longer than three minutes.
  • a PowerPoint presentation of no more than five slides (no more than 500 words).

Please make sure your files are all clearly named (with your name). If you are sharing your video via a link, please upload a named file, containing that link.

Everyone will be considered equally, regardless of how they choose to apply.

  1. Tell us why you would like to join the Fun Palaces team and be hosted by Libraries Unlimited and give us details of the qualities, skills and experiences you would bring to the role.
  2. Complete the equal opportunities form and email it in as a separate document.
  3. Access

If you need to receive this information in a different format, please contact us on jobs@librariesunlimited.org.uk We will ensure we meet the access requirements of all candidates invited to interview.

  1. Timeline

Deadline for applications: Wednesday 18th August, 11pm
Shortlisted candidates contacted by: Monday 23rd August
First Interview: Thursday 26th August

For an informal conversation about the role please contact Eleanor Moss, Service Delivery Manager on eleanor.moss@librariesunlimited.org.uk or 07971 475300.

Recruitment pack
Job description
Equality Monitoring Form

Kickstart

The kickstart scheme aims to support young people between the ages of 16-24, by providing them a six-month work placement helping them to gain valuable work experience and develop transferable skills to increase their chances of sustained employment.

To be eligible to apply you MUST be between the ages of 16-24, currently out of work, claiming Universal Credit, and be referred to Libraries Unlimited by your work coach from the Jobcentre Plus.

Libraries Unlimited are proud to be supporting the Kickstart Scheme by offering 14 new roles.

Job TitleContact for more infoEmail addressPhone Number
Facilities Management Administrator x 2Carrie Atkinsoncarrie.atkinson@librariesunlimited.org.uk07706289537
Exeter Library Digital AssistantCallum Elliott-Archercallum.archer@librariesunlimited.org.uk07846098449 & 07971475308
Ivybridge Library Digital AssistantLynn Westlynn.west@librariesunlimited.org.uk07976584728 & 07971475308
Torquay Library Digital AssistantJay Carterjay.carter@librariesunlimited.org.uk07494800947 & 07971475308
Paignton Library Digital AssistantJay Carterjay.carter@librariesunlimited.org.uk07494800947 & 07971475308
Support AssistantJack Staffordjack.stafford@librariesunlimited.org.uk07494800937

Details of the job descriptions can be provided by your work coach. If you have any questions about the jobs, or would just like a chat about the role, contact the relevant manager using the details above.

Application Form
Equality Monitoring Form

To apply, please send an Application Form, along with an Equality Monitoring Form to jobs@librariesunlimited.org.uk.

Relief Positions

We currently do not have any Relief positions available. Please check back again soon.

Libraries Unlimited believes…

…in the unlimited potential of library services to make a positive difference to people’s lives and communities through a shared love of reading and access to high quality information and facilities.