Jobs

Bringing ideas, imagination, creativity and knowledge to enrich lives and build thriving communities

Jobs

Thank you for your interest in Libraries Unlimited, an independent staff and community owned organisation.

About Libraries Unlimited
Libraries Unlimited is an independent charity running the library service in Devon and Torbay, and a range of other services including; one FabLab, and 3 Business and Intellectual Property Centres. We have approximately 380 members of staff working across our multiple locations. We are also an Arts Council England (ACE) National Portfolio Organisation (NPO), expanding our services to include high-quality arts and cultural events and activities for our users. We have an ambitious vision to grow and develop our organisation, our people and our services. We firmly believe that great libraries have a huge, positive impact on the lives of individuals and communities and we are committed to developing our new organisation to have an even bigger impact in local communities in the future. Our staff are critical to ensuring that our libraries continue to have maximum impact, and you could be part of this.

We currently have the following vacancies:

Positions        Relief           Trustees        Volunteers

Positions

Customer Service Assistant  (BRIX005)

Salary: £11,575.50 pro rata’d (£23,151 per annum/ £12 per hour)
Hours: 18.5 per week (see working pattern below)
Location: Brixham Library
Closing date: 9am on Monday 5th August 2024
Interview date: Tuesday 13th August at Brixham Library

Week 1
Monday           9:30am-5:15pm (6.75hrs)
Tuesday          12:30am-6:15pm (5.75hrs)
Wednesday     9:15am-1:15pm (4hrs)
Saturday          9:15am-1:15pm  (4hrs)
Total 20.5 hours
Week 2
Monday           9:30am-5:15pm (6.75hrs)
Tuesday          12:30am-6:15pm (5.75hrs)
Wednesday     9:15am-1:15pm (4hrs)
Total 16.5 hours

Average weekly hours: 18.5

We are looking for a Customer Service Assistant to deliver an excellent, friendly, proactive and responsive service to our customers, ensuring the best possible customer experience for all of those using Brixham library. This is an exciting opportunity to help create a welcoming environment which offers a compelling experience for new library customers, whilst also sustaining use by existing customers.

This is a frontline role and will involve working to develop and deliver excellent services and activities and customer care on a day-to-day basis.

As a Customer Service Assistant, you will be involved in planning and running activities, supporting customers frontline with queries, providing IT assistance, fundraising and promoting all that library services have to offer. If you love being creative, planning events and activities and working in a fast-paced customer focused role, this could be the perfect role for you!

For an informal discussion about this role, please contact Alan Nash (Library Supervisor – Paignton) on 01803 714460 or email alan.nash@librariesunlimited.org.uk or Sarah Bajomee (Team Leader Brixham) on 01803 853870 or email sarah.bajomee@librariesunlimited.org.uk.

When you are ready to apply, please:

  1. Complete the below application form and return it to jobs@librariesunlimited.org.uk by the closing date; and
  2. Complete the Equality & Diversity Monitoring form available here.

Role description
Recruitment pack
Application form

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HR Assistant  (HR0015)

Salary: £23,151 – £24,752 per annum depending on experience
Hours: 37 per week (Monday – Friday)
Location: Hybrid working – Exeter Library & Home
Closing date: 9am on Thursday 8th August 2024
Interview date: Wednesday 14th August at Exeter Library

We have an exciting vacancy for a full time HR Assistant to join our HR & Volunteering Team. This role will provide administrative support, as well as initial advice to managers and staff across all areas of HR, including employee relations, training and development, payroll, administration and recruitment.

We are looking for someone who has strong organisational and communication skills, and who consistently demonstrates excellent levels of customer service. This is a great role for someone who wants to develop their career in HR, or even for someone keen to start out, as there will be opportunities to build your skills and knowledge as part of a small team, and take on more complex work with the support of the HR Advisor and Chief People Officer.

Due to the nature of the role, the successful candidate will require a satisfactory Basic DBS check and credit check. If you have any questions about this, then please do let us know.

For an informal discussion about this role, please contact Matt Norman (HR Advisor) on 07377 557921 or email hr.recruitment@librariesunlimited.org.uk. 

When you are ready to apply, please:

  1. Complete the below cover form. Return your completed cover form and CV to hr.recruitment@librariesunlimited.org.uk by the closing date; and
  2. Complete the Equality & Diversity Monitoring form available here.

Role description
Recruitment pack
Cover form

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Relief Positions

There are currently no Relief positions available.


Trustees

There are currently no Trustee positions available.


Volunteers

Every library in Devon is run by paid library staff, but there are lots of volunteering opportunities for people who wish to get involved and support their local library and community.

Volunteer in Devon

Volunteer in Torbay

Libraries Unlimited believes…

…in the unlimited potential of library services to make a positive difference to people’s lives and communities through a shared love of reading and access to high quality information and facilities.