Bringing ideas, imagination, information and knowledge to people’s lives and communities

Jobs

Thank you for your interest in Libraries Unlimited, an independent staff and community owned organisation.

About Libraries Unlimited

Libraries Unlimited is an independent charity running 50 libraries across Devon and 4 libraries in Torbay, as well as 4 mobile libraries and a range of other services including; two FabLabs, and 2 Business and Intellectual Property Centres. We have approximately 380 members of staff working across our multiple locations. We are also an Arts Council England (ACE) National Portfolio Organisation (NPO), expanding our services to include high-quality arts and cultural events and activities for our users. We have an ambitious vision to grow and develop our organisation, our people and our services. We firmly believe that great libraries have a huge, positive impact on the lives of individuals and communities and we are committed to developing our new organisation to have an even bigger impact in local communities in the future. Our staff are critical to ensuring that our libraries continue to have maximum impact, and you could be part of this.

We currently have the following vacancies:

Positions           Kickstart           Relief           Freelance Roles and Tenders

Positions

Library Supervisor (Job ref: TGN003)
Salary: £11,581 p.a. / £12.00 per hour (£23,162 FTE)
Hours: 18.5 hours per week (see working pattern below)
Location: Teignmouth Library
Closing date: 9am, Mon 24 Jan
Interview date: Tue 1 Feb

We are looking for a confident leader to deliver innovative, high-quality services at Teignmouth Library.

You will deliver excellent customer experience and learn, understand and respond to the needs of communities. You will need to be able to work with your staff team and community partners to maximise our impact in the Teignmouth area.

The role is also responsible for line management of staff and inspiring that team to deliver the Libraries Unlimited strategy, stretching your team to be forward thinking and remaining relevant into the future.
You will also be responsible for creating partnerships, running events, fundraising, income generation and the building.

You will bring experience of developing effective community partnerships, excellent digital skills, an ability to deliver agreed outcomes and strong experience in managing a small team.

This role is a job share with the existing Supervisor who is reducing their hours (each working 50% of the 37 hours per week post).

WORKING PATTERN

Week 1
Wed: 8:30am – 6:00pm (8.5hrs)
Fri: 8:30am – 5:15pm (7.75hrs)
Total: 16.25hrs

Week 2
Wed: 8:30am – 6:00pm (8.5hrs)
Fri: 8:30am – 5:15pm (7.75hrs)
Sat: 8:45am – 1:15pm (4.5hrs)
Total: 20.75hrs

Average: 18.5hpw

For an informal conversation about the role please contact Emily Macaulay, Service Delivery Manager (Exeter, Teignbridge and East Devon) on emily.macaulay@librariesunlimited.org.uk or 07971 475270.

Recruitment pack
Job description
Application Form
Equality Monitoring Form

When you’re ready to apply, please download the application and equality monitoring forms, and email both to jobs@librariesunlimited.org.uk.

Customer Service Assistant (Job ref: ASH002)
Salary: £8040.85 p.a. / £9.35 per hour (£18,031 FTE)
Hours: 16.5 hours per week (see working pattern below)
Contract: Temporary (maternity cover)
Location: Ashburton Library
Closing date: 9am, Mon 24 Jan
Interview date: Fri 28 Jan

We are looking for a proactive Customer Service Assistant who can deliver excellent, friendly, and welcoming customer service at Ashburton Librart. You will have an interest in working with children and young people, a love of reading, an ability to help people with basic use of computers as well as developing activities and events within the library and creating social media content.

Services at Ashburton Library are delivered by a lone working member of staff who is supported by a Supervisor based at Ivybridge Library.

Working Pattern

Week 1
Mon: 10:00am – 4:00pm (5hrs)
Tue: 2:30pm – 4:30pm (2hrs)
Wed: 10:00am – 12:00pm (2hrs)
Thu: 10:00am – 4:00pm (5hrs)
Fri: 10:00am – 12:00pm (2hrs)
Total: 16hrs

Week 2
Mon: 10:00am – 4:00pm (5hrs)
Tue: 2:30pm – 4:30pm (2hrs)
Thu: 10:00am – 4:00pm (5hrs)
Fri: 10:00am – 12:00pm (2hrs)
Sat: 10:00am – 1:00pm (3hrs)
Total: 17hrs
Average: 16.5hrs

For an informal conversation about the role please contact Ros Parkes, Library Supervisor (Ivybridge) on rosalind.parkes@librariesunlimited.org.uk or 01752 698403.

Recruitment pack
Job description
Application Form
Equality Monitoring Form

When you’re ready to apply, please download the application and equality monitoring forms, and email both to jobs@librariesunlimited.org.uk.

Customer Service Assistant (Job ref: AXM006)
Salary: £6,091.55 p.a. / £9.35 per hour (£18,031 FTE)
Hours: 12.5 hours per week (see working pattern below)
Location: Axminster Library
Closing date: 9am, Wed 26 Jan
Interview date: Wed 2 Feb

We are looking for a proactive Customer Service Assistant who can deliver excellent, friendly, and welcoming customer service at Axminster Library.

You will have an interest in working with children and young people, a love of reading, an ability to help people with basic use of computers as well as developing activities and events within the library and creating social media content.

Working Pattern

Week 1
Mon: 10:00am – 1:00pm (3hrs)
Tue: 10:00am – 5:00pm (6hrs)
Sat: 10:00am – 1:00pm (3hrs)
Total: 12hrs

Week 2
Tue: 10:00am – 5:00pm (6hrs)
Thu: 10:00am – 2:00pm (4hrs)
Sat: 10:00am – 1:00pm (3hrs)
Total: 13hrs

Average: 12.5hrs

For an informal conversation about the role please contact Natalie Ofield, Library Supervisor on natalie.ofield@librariesunlimited.org.uk or 01297 32693.

Recruitment pack
Job description
Application Form
Equality Monitoring Form

When you’re ready to apply, please download the application and equality monitoring forms, and email both to jobs@librariesunlimited.org.uk.

Team Leader (Job ref: BXM004)
Salary: £16,114.05 p.a. / £10.30 per hour (£19,874 FTE)
Hours: 30 hours per week (see working pattern below)
Location: Brixham Library
Closing date: 9am, Mon 31 Jan
Interview date: Tue 8 Feb

We are looking for a Team Leader to lead and deliver an innovative, customer focused, high-quality service at Brixham Library.

This is a frontline role and will involve leading the team of Customer Service Assistants to develop and deliver excellent experience and customer care, responding to the needs of communities, working with the team and community partners to maximise our impact in the Brixham area.

The role is also responsible for the line management of staff, creating partnerships, running events, fundraising, social media promotion, income generation and dealing with building-related issues.

Working Pattern

Week 1
Mon: 9:15am – 5:15pm (7hrs)
Tue: 9:15am – 6:15pm (8hrs)
Thu: 9:15am – 5:15pm (7hrs)
Fri: 9:15am – 1:15pm (4hrs)
Sat: 9:15am – 1:15pm (4hrs)
Total: 30hrs

Week 2
Mon: 9:15am – 5:15pm (7hrs)
Tue: 9:15am – 6:15pm (8hrs)
Wed: 9:15am – 1:15pm (4hrs)
Thu: 9:15am – 5:15pm (7hrs)
Fri: 9:15am – 1:15pm (4hrs)
Total: 30hrs

For an informal conversation about the role please contact Jay Carter, Centre Manager on jay.carter@librariesunlimited.org.uk or 07494 800947.

Recruitment pack
Job description
Application Form
Equality Monitoring Form

When you’re ready to apply, please download the application and equality monitoring forms, and email both to jobs@librariesunlimited.org.uk.

Customer Service Assistant (Job ref: PEC015)
Salary: £5,604.23 p.a. / £9.35 per hour (£18,031 FTE)
Hours: 11.5 hours per week (see working pattern below)
Location: Newton Abbot Library (Passmore Edwards Centre)
Closing date: 9am, Mon 31 Jan
Interview dates: Thu 3 & Fri 4 Feb

We are looking for two Customer Service Assistant to join our dedicated, innovative and enthusiastic team at Newton Abbot Library and help deliver an excellent, friendly and responsive service to our customers, ensuring the best possible customer experience for all of those using the library.

This is an exciting opportunity to help create a welcoming environment which offers a compelling experience for new library customers, whilst also sustaining use by existing customers.

This is a frontline role and will involve working as part of team of Customer Service Assistants to develop and deliver excellent services and activities and customer care on a day-to-day basis.

Working Patterns

Position 1Position 2
Week 1
Wed: 3:00pm – 6:00pm (3hrs)
Thu: 3:00pm – 6:15pm (3.25hrs)
Sat: 10:00am – 2:00pm (4hrs)
Total: 10.25hrs
Week 1
Wed: 10:00am – 1:00pm (3hrs)
Thu: 10:00am – 1:00pm (3hrs)
Fri: 10:00am – 1:00pm (3hrs)
Total: 9hrs
Week 2
Wed: 3:00pm – 6:00pm (3hrs)
Thu: 3:00pm – 6:15pm (3.25hrs)
Sat: 8:30am – 4:00pm (6.5hrs)
Total: 12.75hrs
Average: 11.5hrs
Week 2
Wed: 10:00am – 1:00pm (3hrs)
Thu: 10:00am – 1:00pm (3hrs)
Fri: 10:00am – 1:00pm (3hrs)
Sat: 10:00am – 3:00pm (5hrs)
Total: 14hrs
Average: 11.5hrs

For an informal conversation about the role please contact Lynn West, Centre Manager on lynn.west@librariesunlimited.org.uk or 07976 584728.

Recruitment pack
Job description
Application Form
Equality Monitoring Form

When you’re ready to apply, please download the application and equality monitoring forms, and email both to jobs@librariesunlimited.org.uk.

Programme Coordinator (Job ref: PRG001)
Contract: Fixed term until 31st March 2023
Salary: £23,162 p.a.
Hours: 37 hours per week
Location: Hybrid working – Exeter Library and homeworking
Closing date: 9am, Tue 1 Feb
Interview date: Tue 8 Feb

We are looking for a dynamic and driven Programme Co-ordinator to support the Creative Director in all aspects of delivering our Arts Council supported activity.

This is an exciting opportunity to join one of the sector’s leading library services and first library National Portfolio Organisations.

For an informal conversation about the role please contact Daniel Clark, Creative Director at daniel.clark@librariesunlimited.org.uk.

Recruitment pack
Job description
Cover Form
Equality Monitoring Form

When you’re ready to apply, please download the cover form and equality monitoring form and email both alongside a CV to jobs@librariesunlimited.org.uk.

Library Supervisor (Job ref: HAY004)
Salary: £23,162 p.a.
Hours: 37 hours per week
Location: The Hayridge, Cullompton
Closing date: 9am, Fri 4 Feb
Interview date: Fri 11 Feb

We are looking for a confident leader to deliver innovative, high-quality services at The Hayridge, Cullompton and Uffculme Library. You will need to be able to work with your staff team and community partners to maximise our impact in the Cullompton and Uffculme areas.

WORKING PATTERN
Please note – there is potential for flexibility with the working pattern, which can be discussed further if invited to interview.

Week 1
Mon: 8:30am – 5:00pm (7.5hrs)
Tue: 8:30am – 5:15pm (7.75hrs)
Wed: 8:30am – 5:15pm (7.75hrs)
Thu: 8:30am – 5:15pm (7.75hrs)
Fri: 8:30am – 5:15pm (7.75hrs)
Total: 38.5hrs

Week 2
Mon: 8:30am – 5:00pm (7.5hrs)
Tue: 8:30am – 5:15pm (7.75hrs)
Wed: 8:30am – 5:15pm (7.75hrs)
Fri: 8:30am – 5:15pm (7.75hrs)
Sat: 8:30am – 1:15pm (4.75hrs)
Total: 35.5hrs

Average: 37hrs

For an informal conversation about the role please contact Jack Stafford, Service Delivery Manager (North) on jack.stafford@librariesunlimited.org.uk or 07494 800937.

Recruitment pack
Job description
Application Form
Equality Monitoring Form

When you’re ready to apply, please download the application and equality monitoring forms, and email both to jobs@librariesunlimited.org.uk.

Customer Service Assistant (Job ref: BUD004)
Salary: £1,705.64 p.a. / £9.35 per hour (£18,031 FTE)
Hours: 3.5 hours per week (Sat: 9:30am – 1:00pm)
Location: Budleigh Salterton Library
Closing date: 9am, Mon 7 Feb
Interview date: w/c 14 Feb

If you are passionate about libraries and reading – and relish working in a customer facing role – we would love you to join our small team. Budleigh Salterton Library is at the heart of our local community and is a busy, friendly, rewarding and vibrant place to work. Serving customers of all ages our ideal applicant would be warm, welcoming, adaptable, kind, patient and creative.

For an informal conversation about the role please contact Jane Cordy, Library Supervisor on jane.cordy@librariesunlimited.org.uk or 01395 443245.

Recruitment pack
Job description
Application Form
Equality Monitoring Form

When you’re ready to apply, please download the application and equality monitoring forms, and email both to jobs@librariesunlimited.org.uk.

Kickstart

The kickstart scheme aims to support young people between the ages of 16-24, by providing them a six-month work placement helping them to gain valuable work experience and develop transferable skills to increase their chances of sustained employment.

To be eligible to apply you MUST be between the ages of 16-24, currently out of work, claiming Universal Credit, and be referred to Libraries Unlimited by your work coach from the Jobcentre Plus.

Libraries Unlimited are proud to be supporting the Kickstart Scheme by offering new roles at various libraries.

Job TitleContact for more infoEmail addressPhone Number
HR & Volunteering AdministratorBeth Reynoldsbeth.reynolds@librariesunlimited.org.uk07971 475299
Library Digital Assistant (Bideford/Barnstaple)Jude Jealjude.jeal@librariesunlimited.org.uk01271 318780
Library Digital Assistant (Exmouth)Béatrice Drecqbeartrice.drecq@librariesunlimited.org.uk01395 272677
Library Digital Assistant (Newton Abbot)Lynn Westlynn.west@librariesunlimited.org.uk01626 886223
Library Digital Assistant (Tavistock)Jan Horrelljan.horrell@librariesunlimited.org.uk01822 612218
Library Digital Assistant (Tiverton)Rachel Geerachel.gee@librariesunlimited.org.uk01884 244644

Details of the job descriptions can be provided by your work coach. If you have any questions about the jobs, or would just like a chat about the role, contact the relevant manager using the details above.

Application Form
Equality Monitoring Form

To apply, please send an Application Form, along with an Equality Monitoring Form to jobs@librariesunlimited.org.uk.

Relief Positions

Relief Security & Facilities Assistant (PEC014)
Salary: £10.30 per hour
Hours: Various
Location: Newton Abbot Library (Passmore Edwards Centre)
Closing date: 9am, Thu 13 Jan
Interview date: Wed 26 Jan

Our relief staff are crucial to the smooth operation of our services, providing short-term cover often at short notice. It is essential that you are flexible, organised and customer focussed in order to create a safe, welcoming environment for our customers.

You will be responsible for opening and closing the building when required, regular safety patrols, enforcement of library by-laws, the operation and maintenance of security and fire alarm systems and other building systems as well as general porterage duties across the building including the receipt and distribution of deliveries, also minor general maintenance and/or organising and dealing with contractors on site.

For an informal conversation about the role please contact Lynn West, Centre Manager on lynn.west@librariesunlimited.org.uk or 01626 886223.

Recruitment pack
Job description
Relief FAQs

Application Form
Availability checklist
Equality Monitoring Form

When you’re ready to apply, please download the application form, availability checklist, and equality monitoring forms, and email all three to jobs@librariesunlimited.org.uk.

Relief Customer Service Assistant (RCSA013)
Salary: £8.91 per hour
Hours: Various
Location: GROUP 13: Princetown, Moretonhampstead, Chagford, Bovey Tracey
Closing date: 9am, Fri 11 Feb
Interview date: Wed 16 Feb

We are looking for a Relief Customer Service Assistant who will work across libraries (Princetown, Moretonhampstead, Chagford and Bovey Tracey), to deliver excellent services and high standards of customer care.

Ideally, you will have experience of working with the public in a frontline customer service environment, an interest in working with children and young people, a love of reading and an ability to help people with basic use of computers.

The ability to be flexible in working hours and to work across a number of library locations is essential to this role, as some of the working hours offered are at short notice. Weekend working is an essential part of this role. This role will involve lone working.

For an informal conversation about the role please contact Denise Gatley, First Assistant on denise.gatley@librariesunlimited.org.uk or 01647 440523 or Carole Cornwall, Library Supervisor on carole.cornwall@librariesunlimited.org.uk or 01837 52805.

Recruitment pack
Job description
Relief FAQs

Application Form
Availability checklist
Equality Monitoring Form

When you’re ready to apply, please download the application form, availability checklist, and equality monitoring forms, and email all three to jobs@librariesunlimited.org.uk.

Freelance Roles and Tenders

Evaluation Evolve Activity, Libraries Unlimited South West

We are seeking a consultant to evaluate different components of our Evolve
programme:

a. Cultural Change:

  • Wider understanding of the programme amongst the wider staff group
  • Early assessment of the skills, resources and capacity the organisation may need to develop for future years
  • The impact, value and overall effectiveness of the staff development processes undertaken as part of this work

b. Perception change of libraries

  • The impact to date of the programme on those attending Evolve events and activities as well as partners, artists and stakeholders
  • Reviewing material that has been collected as part of the programme (eg photos, videos, audience and staff testimony, etc)

c. Audience profile

  • The reach, take up and impact of the Evolve programme on the target audience, including:
    • How many events have taken place across Libraries Unlimited sites?
    • How many people have engaged with the experiences and events?
    • Have the events and experiences been of high quality?
    • Did the events and experiences achieve their stated goal(s)?
  • Mapping this against existing Audience Agency data

To read the full brief and find out how to apply, click here and follow the instructions. Make sure to submit your tender before 9am, 13th December 2021.

Libraries Unlimited believes…

…in the unlimited potential of library services to make a positive difference to people’s lives and communities through a shared love of reading and access to high quality information and facilities.