Coronavirus (COVID-19)

March 2021 – Libraries Unlimited announces the roadmap for reintroducing in-person library services, based on the 4-step plan set out by the government.

For guidance on Coronavirus and the latest information on the situation, visit the government Coronavirus (COVID-19) advice page.

Bringing ideas, imagination, information and knowledge to people’s lives and communities

Jobs

Thank you for your interest in Libraries Unlimited, an independent staff and community owned organisation.

About Libraries Unlimited

Libraries Unlimited is an independent charity running 50 libraries across Devon and 4 libraries in Torbay, as well as 4 mobile libraries and a range of other services including; two FabLabs, and 2 Business and Intellectual Property Centres. We have approximately 380 members of staff working across our multiple locations. We are also an Arts Council England (ACE) National Portfolio Organisation (NPO), expanding our services to include high-quality arts and cultural events and activities for our users. We have an ambitious vision to grow and develop our organisation, our people and our services. We firmly believe that great libraries have a huge, positive impact on the lives of individuals and communities and we are committed to developing our new organisation to have an even bigger impact in local communities in the future. Our staff are critical to ensuring that our libraries continue to have maximum impact, and you could be part of this.

We currently have the following vacancies:

Permanent           Kickstart           Relief

Permanent Positions

Digital Marketing Assistant (Job ref: DMA002)
Salary: £19,380 p.a.
Hours: 37 hours per week
Location: Exeter Library
Closing date: 9am, Tue 20 April
Interview date: Thu 29 April

We are looking for a Digital Marketing Assistant to support the Marketing and Fundraising Manager in all aspects of delivering digital communications and supporting marketing activity.

This is an exciting opportunity to join one of the sector’s leading library services.  This role will support the delivery of the digital communications and marketing activity and help to build our charity’s reputation as a provider of high-quality library services.

You will be a team player and passionate about keeping up to date with digital trends and have a solid knowledge of delivering digital marketing campaigns and building brands online.

For an informal conversation about the role please contact Julie Bladon, Marketing and Fundraising Manager at Julie.bladon@librariesunlimited.org.uk.

Recruitment pack
Job description
Equality Monitoring Form

When you’re ready to apply, please email over a CV and cover letter, alongside the equality monitoring form, to jobs@librariesunlimited.org.uk.

Customer Service Assistant (Job ref: EXM010)
Salary: £8,771.84 p.a. / £9.35 per hour (£18,031 FTE)
Hours: 18 hours per week
Location: Exmouth Library
Closing date: 9am, Mon 3 May
Interview date: Wed 12 May

Are you passionate about reading and learning? Do you have excellent customer service and ICT skills?

Our warm, welcoming, friendly and busy library is looking for a creative, courteous and customer-focused people to take on this position. This exciting opportunity to join one of the sector’s leading library services brings with it a chance to help guide, support and inspire people of all ages by sharing and encouraging a love of reading, as well as providing access to a whole range of information to help support them in their everyday lives.

This is a frontline role and will involve working as part of team of Customer Service Assistants to develop and deliver excellent services and activities and customer care on a day-to-day basis.

For an informal conversation about the role please contact Béatrice Drecq, Senior Library Supervisor by email at beatrice.drecq@librariesunlimited.org.uk.

Recruitment pack
Job description
Application Form
Equality Monitoring Form

When you’re ready to apply, please download the application and equality monitoring forms, and email both to jobs@librariesunlimited.org.uk.

Library Supervisor (Job ref: KST002)
Salary: £13,928.50 p.a. / £12.01 per hour (£23,162 FTE)
Hours: 22.25 hours per week
Location: Kingsteignton Library
Closing date: 9am, Mon 10 May
Interview date: Tue 18 May

We are looking for a confident leader to deliver innovative, high-quality services at Kingsteignton Library. You will deliver excellent customer experience, responding to the needs of communities, working with the team and community partners to maximise our impact in the Kingsteignton area.

The role is also responsible for line management of staff, creating partnerships, running events, fundraising, income generation and the building. You will bring experience of developing effective community partnerships, excellent digital skills and an ability to deliver agreed outcomes.

For an informal conversation about the role please contact Eleanor Moss, Service Delivery Manager at eleanor.moss@librariesunlimited.org.uk.

Recruitment pack
Job description
Application Form
Equality Monitoring Form

When you’re ready to apply, please download the application and equality monitoring forms, and email both to jobs@librariesunlimited.org.uk.

Customer Service Assistant (Job ref: PAG005)
Salary: £2,680.28 p.a. / £9.35 per hour (£18,031 FTE)
Hours: 5.5 hours per week
Location: Paignton Library
Closing date: 9am, Mon 17 May
Interview date: Wed 26 May

Deliver an excellent, friendly, proactive and responsive service to our customers, ensuring the best possible customer experience for all of those using the library. Help create a welcoming environment which offers a compelling experience for new library customers, whilst also sustaining use by existing customers.

This is a frontline role and will involve working as part of team of Customer Service Assistants to develop and deliver excellent services and activities and customer care on a day-to-day basis.

For an informal conversation about the role please contact Charlotte Sumner, Team Leader (Paignton) at paignton.library@librariesunlimited.org.uk or 01803 714460.

Recruitment pack
Job description
Application Form
Equality Monitoring Form

When you’re ready to apply, please download the application and equality monitoring forms, and email both to jobs@librariesunlimited.org.uk.

Team Leader (Job ref: PEC010)
Salary: £19,874 p.a. / £10.30 per hour
Hours: 37 hours per week
Location: Newton Abbot Library (Passmore Edwards Centre)
Closing date: 9am, Mon 10 May
Interview date: Mon 17 May

The successful and vibrant library in Newton Abbot is looking for an innovative, motivated and enthusiastic Team Leader. You will need strong customer service, leadership, communication, organisational and fund-raising skills. Reporting directly to the Centre Manager we would welcome a new Team Leader who can inspire the team to deliver a people focused outstanding customer experience as part of the charity that has reputation for delivering a high-quality library service.

For an informal conversation about the role please contact Lynn West, Centre Manager at lynn.west@librariesunlimited.org.uk or 07976 584728.

Recruitment pack
Job description
Application Form
Equality Monitoring Form

When you’re ready to apply, please download the application and equality monitoring forms, and email both to jobs@librariesunlimited.org.uk.

Kickstart

The kickstart scheme aims to support young people between the ages of 16-24, by providing them a six-month work placement helping them to gain valuable work experience and develop transferable skills to increase their chances of sustained employment.

To be eligible to apply you MUST be between the ages of 16-24, currently out of work, claiming Universal Credit, and be referred to Libraries Unlimited by your work coach from the Jobcentre Plus.

Libraries Unlimited are proud to be supporting the Kickstart Scheme by offering 15 new roles.

  • Facilities Management Administrator x 2 roles
  • Junior Fundraising Assistant x 1 role
  • Junior Marketing Assistant x 1 role
  • Support Assistant x 1 role
  • Library Digital Assistant x 10 roles, based at the following libraries;
    • Exeter
    • Barnstaple
    • Bideford
    • Exmouth
    • Ivybridge
    • Newton Abbot
    • Tavistock
    • Tiverton
    • Torquay
    • Paignton

Details of the job descriptions can be provided by your work coach.

Application Form
Equality Monitoring Form

To apply, please send an Application Form, along with an Equality Monitoring Form to jobs@librariesunlimited.org.uk. The deadline for all applications is 30th April 2021.

Relief Positions

Relief Customer Service Assistant (Job ref: RCSA002)
Salary: £8.72 per hour
Location: Various Libraries
Closing date: 9am, Tue 6 Apr

We are looking for proactive and adaptable team players to provide a warm welcome and high standards of customer service in our libraries.

You will have experience of working with the public in a demanding frontline customer service environment, an interest in working with children and young people, a love of reading and an ability to help people with basic use of computers.

The ability to be flexible in working hours and to work across a number of library locations is essential to this role as some of the working hours offered are at short notice and could be anywhere within a defined geographic location. Weekend working is an essential part of this role.

Currently, we are looking for relief staff to work in the following groups:

Group no.Library Groups
11Totnes, Dartmouth, Stoke Fleming, Kingsbridge, Salcombe
14Okehampton, Holsworthy

If you apply for a Relief Customer Service Assistant role then you would need to be available to work at all libraries in your specified group(s). We recommend fully reading the job description and FAQ documents before applying.

Recruitment pack
Job description
Relief FAQs

Application Form
Relief Checklist
Equality Monitoring Form

When you’re ready to apply, please download the application form and relief checklist and email both, along with an equality monitoring form, to jobs@librariesunlimited.org.uk.

Libraries Unlimited believes…

…in the unlimited potential of library services to make a positive difference to people’s lives and communities through a shared love of reading and access to high quality information and facilities.