1. Introduction

This accessibility statement applies to the website:

https://www.librariesunlimited.org.uk

This website is run by Libraries Unlimited South West Ltd, a charity that manages public libraries across Devon and Torbay. The organisation provides community library services, events, and digital resources through its network of libraries.

We want as many people as possible to be able to use this website.

This means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 200% without text spilling off the screen
  • navigate most of the website using only a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using screen readers

We have also tried to make the website text as simple as possible to understand.

Advice on making your device easier to use if you have a disability is available from AbilityNet.

2. Compliance Status

This website is partially compliant with Web Content Accessibility Guidelines due to the non-compliances listed below.

  • Some images do not contain sufficiently descriptive alternative text.
  • Some pages contain heading structures that are not fully hierarchical.
  • Certain text and background colour combinations may not meet the minimum contrast ratio.
  • Some embedded video content may not include captions.
  • Some downloadable documents such as PDFs may not be fully accessible.
  • Some interactive elements such as forms may not provide clear labels or error messages for assistive technologies.

We are working to review and improve these areas of the website.

3. Content Outside the Scope of the Regulations

Some older documents published before September 2018 may not be fully accessible. Where possible, we will replace these with accessible versions.

4. Feedback and Contact Information

If you find any accessibility problems not listed on this page or need information in a different format, contact us:

Libraries Unlimited
Exeter Library
Castle Street
Exeter
EX4 3PQ

Email: info@librariesunlimited.org.uk

We aim to respond within 5 working days.

5. Enforcement Procedure

The Equality and Human Rights Commission is responsible for enforcing accessibility regulations.

If you are not satisfied with our response, you can contact the Equality Advisory and Support Service.

6. Technical Information

Libraries Unlimited is committed to making its website accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018.

7. Preparation of this Accessibility Statement

This statement was prepared on 13 March 2026.

The website was last tested on 13 March 2026.

Testing was carried out using:

  • automated accessibility tools
  • manual keyboard testing
  • screen reader checks on selected pages.